Terms of Use

These terms apply to your use of Playra, a web service that turns football match footage into personal highlight reels. Playra is operated from Israel. By creating an account or using the service you agree to these terms and to our Privacy Policy. If you do not agree, please do not use Playra.

You must give accurate information when you sign up and keep it up to date. Keep your password and sign-in details safe: you are responsible for what happens under your account. Tell us at once at support@playra.ai if you think someone else has used it.

Players under 16 need a parent or guardian's approval, and their public profile stays hidden until the parent or guardian approves. A parent or guardian who creates or manages an account for a child accepts these terms on the child's behalf and is responsible for how that account is used.

You keep all the rights you have in the videos, photos, text and other content you upload or create on Playra. You give Playra a non-exclusive, worldwide, royalty-free licence to store, copy, process, analyse, edit into clips and display your content, only as needed to run the service for you and to show it to others in the way your settings and choices allow. This licence ends when your content is deleted from the service, except for copies we must keep by law.

When you use Playra you agree:

• to upload or link only footage that you have the right to use, and to respect the rights of the club, league or recorder who owns it;
• to respect other players' privacy, especially children, and not to share footage or personal information of others in a way they would not expect;
• not to post content that is unlawful, abusive, harassing, hateful, sexual, or that infringes anyone else's rights;
• not to impersonate anyone or create accounts on someone else's behalf without permission;
• not to scrape, copy in bulk, reverse engineer, overload, probe or attack the service, or get around its limits or security.

Some features need a paid plan. Plans are billed monthly in advance, and payments are processed by CardCom. Your subscription renews automatically each month using the card you paid with until you cancel.

Each plan includes an allowance of credits for each billing cycle, which you use when you create highlights. The allowance resets at the start of each cycle and unused credits do not carry over. If we fail to deliver a highlight you used a credit for, that credit is returned to your allowance.

You can cancel at any time from your billing page. Cancelling stops the next renewal, and you keep access to your plan until the end of the period you have already paid for. If you upgrade, the new plan starts straight away; if you downgrade, the change takes effect from your next billing cycle. If a renewal payment fails we will let you know by email and your access to paid features may be paused until it is paid.

Payments are not refundable, except where the law requires otherwise. Prices are shown before you pay.

Highlights are made by automated video analysis. It can miss moments, include moments where you did not touch the ball, or follow the wrong player, and the results depend on the quality of the footage. Highlights and any analysis are provided as they are, without any promise of accuracy or completeness, and should not be relied on as an official record of a match.

We work to keep Playra running, but it may sometimes be unavailable, slow or changed. We may add, change or remove features. Processing a full match can take time, and we do not guarantee how long it will take.

You can stop using Playra at any time and request deletion of your account in Settings or by emailing support@playra.ai. We may suspend or close an account that breaks these terms, puts other users at risk, or where the law requires us to. Sections of these terms that by their nature should continue (such as limitation of liability and governing law) continue after your account ends.

To the extent permitted by law, Playra is provided "as is" and "as available", without warranties of any kind. To the extent permitted by law, Playra is not liable for any indirect, incidental, special or consequential loss, or for loss of data, profits or opportunities, arising from your use of the service. To the extent permitted by law, our total liability to you for any claim is limited to the amount you paid us in the three months before the claim arose. Nothing in these terms limits any right you have that cannot be limited by law.

These terms are governed by the laws of the State of Israel. Any dispute about them or about the service will be heard by the competent courts in Israel.

We may update these terms. When we do, we will change the "Last updated" date at the top, and if a change is significant we will let you know by email or in the app. If you keep using Playra after a change takes effect, the new terms apply.

Questions about these terms go to support@playra.ai.